Contactless Staff Ratings & Customer Loyalty

iholo is revolutionising the service industry by helping  service workers whose income relies on cash tips. iholo helps workers recover the lost earning opportunities within our cashless society — while simultaneously helping businesses improve employee retention and customer satisfaction.

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Now, anyone with a smartphone can tip anonymously with feedback, without having to download an app.

Our mobile rating and payment platform, purpose-built for the Hospitality, Retail and Service industries, seamlessly integrates digital tipping, real-time feedback and data analytics into one solution. By helping improve employee morale, motivation, and productivity, Iholo is empowering businesses to reduce a staggeringly high 75% turnover rate, while improving the financial health of every worker, one tip at a time. As a business owner, your greatest tool is real-time analytics and data into your staff performance, through a smart dashboard provided to you by Iholo.

Are you ready for real time, relevant and insightful data on staff performance? Enhance customer experience, manage employees and motivate them to work with a smile.

Iholo is an employee rating, customer loyalty and tipping platform all in one. Our easy to use rating feature gives employers real time insights to their staff performance and is designed with simplicity in mind. Iholo integrates into existing loyalty systems with minimal effort thereby incentivising customers to rate the service received. Over and above this it’s built in tipping feature allows customers to tip a staff member digitally, should they feel that they have received great service. Best part of all – It’s lighting fast and completely contactless!

Activate real-time feedback to enhance employee development and review the impact.

BUSINESS owner

Real-time notifications and reviews to enhance the customer experience to take your business to the next level.

Customers

Tips, feedback and loyalty made simple. Our cashless wallet makes rewarding great service easy.

employees

Easily receive cashless tips and payments within seconds. Our smart dashboard even gives you the ability to manage and validate income received.

it's a win-win

Benefits to Business Owner

  • Better understand your customers and improve customer service
  • Real-time customer insights
  • Allow consumers to have a voice
  • Easy access for customers
  • Integrates with existing loyalty system
  • The ability to incentivise staff
  • Staff management made simple

Benefits to Staff

  • No setup fees
  • No monthly fees
  • No additional iholo app needed
  • Works with existing Zapper, SnapScan and major banks in South Africa
  • Weekly or monthly payouts
  • Completely contactless
  • No risk of carrying cash
  • No bank account needed

Benefits to Customer

  • Reward good service without cash on hand
  • Contactless and social distance compliant
  • No additional Iholo app needed
  • No additional apps needed
  • Zero-rated data (no data cost to the customer*)

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